Text alerts for new violations and complaints

DOB Scan watches subscribed buildings daily. Email alerts are the standard channel. Text alerts are the fast channel for the items that should not wait in an inbox: a new violation or a new complaint filed on your building.

Opt in

How to start text alerts

Texts are sent from our toll-free number, +1 855-612-8723, and only to people who have opted in:

  1. Your board or management company adds your mobile number to your building's DOB Scan alert list. A number is added only with your consent - on the building's onboarding form, or by your written request to contact@dobscan.com.
  2. You receive one confirmation text from +1 855-612-8723 (sample below). No confirmation, no alerts.
  3. After that, a text is sent only when a new violation or a new complaint is filed on your building - nothing else.

Consent

By providing your mobile number for DOB Scan text alerts, you agree to receive recurring automated text messages from DOB Scan (a J Seal Group LLC service) about violations and complaints filed on your building. Message frequency varies - alerts are sent only when a new item is filed. Message and data rates may apply. Reply STOP to cancel at any time. Reply HELP for help. Consent is not a condition of any purchase.

Confirmation message

DOB Scan: You are subscribed to text alerts for 1980 Starr St. New violations and complaints only. Msg freq varies. Reply STOP to end, HELP for help.

Sample alert

DOB Scan alert: 1980 Starr St - new HPD complaint (HEAT/HOT WATER). Details: dobscan.com/b/starr-1980-x7k2/ Reply STOP to end

Good to know

What texts are - and are not

  • A text is a heads-up, not the record. Every alert links to the building's report page with the full item, its balance in penalties and its deadlines.
  • Only new items trigger a text. The weekly digest and no-change status stay on email.
  • Reply STOP and texts end immediately. Email alerts continue unless you also ask us to remove your email address.
  • Your number is never sold or shared. It is used only for your building's alerts.