Terms of service

These terms cover the use of DOB Scan, a service of J Seal Group LLC, including the DOB Scan text alerts program. Effective November 11, 2026.

The service

DOB Scan monitors public New York City records - DOB NOW, HPD, ECB/OATH and 311 - for subscribed buildings, and reports what it finds on a building page, by email and, for opted-in recipients, by text message. The underlying data is published by the City of New York through NYC Open Data and can lag the agencies' own systems. DOB Scan is a monitoring and information service. It is not a law firm, expeditor or filing service, and its reports are not legal advice.

Subscriptions

A subscription covers one building. The plan, price and billing period are the ones shown when the subscription is started. A subscription may be cancelled at any time; monitoring stops at the end of the paid period. We may suspend or end a subscription that is used to abuse the service or to send unsolicited messages.

Text alerts program terms

  • Program name: DOB Scan text alerts.
  • What the messages are: one confirmation message when you opt in, then an alert only when a new violation or a new complaint is filed on your building.
  • How you opt in: your board or management company adds your mobile number to your building's alert list with your consent - on the building's onboarding form, or by your written request to contact@dobscan.com. The opt-in flow is described on our text alerts page.
  • Message frequency varies - alerts are sent only when a new item is filed on your building.
  • Message and data rates may apply.
  • To cancel: reply STOP at any time and text alerts end. For help: reply HELP, or email contact@dobscan.com.
  • Mobile carriers are not liable for delayed or undelivered messages.
  • Privacy: our privacy policy covers how contact information is handled. Mobile numbers are never shared with third parties for marketing purposes.

Accuracy and responsibility

Reports restate public records as published. Filing deadlines, penalties and compliance decisions remain the responsibility of the building's board and its own professionals. To the extent permitted by law, the service is provided as is, without warranties beyond those required by law.

Changes and contact

If these terms change, the new version will be posted on this page with its effective date. Questions: J Seal Group LLC, 1980 Starr St, Apt 2A, Ridgewood, NY 11385; contact@dobscan.com.